tips and tricks
oh hi! below you'll find tips and tricks to tie up any loose ends you may have!
shipping - your frvrlnd order will be shipped within 2-5 business days. if your order is custom made, please allow two weeks for your order to be crafted and sent on its merry little way to you. once in the mail, you will receive a tracking number to keep an eye on your order.
returns - we want you to be head over heels for your frvrlnd goods. if you aren't, we will bring it on back home to the studio. you pay for return shipping and as long as it is free from use, wear and in sellable condition, we will refund your order (minus to + from s&h). please don't hesitate to reach out to us if you have and questions.
care - it is best to never leave your board, scoop or flat submerged in water for any length of time. we recommend wiping down your frvrlnd goods with a sudsy, damp cloth after each use and pat drying. additionally, each board, scoop and flat is graciously drowned in a hand-mixed butter of mineral oil and beeswax before being sent to its new home. to keep your frvrlnd goods in the tiptop condition they arrived in, we suggest rubbing with a similar combination or a mineral oil-soaked cloth every three weeks or as it begins to look thirsty.
commissions & collabs - frvrlnd is currently taking commissions and collaborations on a case-by-case basis. please send us a lil note at firstname.lastname@example.org and let's start dreaming!